SAFER

The Challenge

Police officers, firefighters, and military personnel routinely enter situations where they cannot manually call for help: incapacitated, restrained, or fighting through a life critical event. Traditional panic buttons and radio check protocols fail exactly when they're needed most. The category needed a system that could act on behalf of a responder who cannot act for themselves.

“A few seconds can mean the difference between life and death.”Design constraint that drove the product

What We Built

SAFER (Situational Awareness to Facilitate Emergency Response) is a patented cloud platform + mobile app that pairs with a wearable biometric monitor. It runs silently in the background, watches for anomalous heart rate signatures outside preset safety thresholds, and auto transmits an emergency alert plus precise GPS location to dispatch and nearby responders: without the wearer having to touch anything.

Outcome

HeartSync secured a U.S. patent for the world's first biometric activated personal emergency alert system in January 2017. SAFER is now in active beta with the Windcrest Police Department and additional San Antonio area first responder agencies. The stretch roadmap: expand the same anomaly detection engine to the general public for cardiac event prediction and vulnerable population monitoring.